We are here to help you get the most from your Diesel Win experience. Our support team speaks English and can be reached through the support option on the site. Please use the most relevant topic below so we can resolve your query as quickly as possible.

Payments and Withdrawals

We process withdrawals in up to three hours, and our minimum deposit and withdrawal amount is £25 across all supported methods, including Visa, Mastercard, Skrill, Apple Pay, Google Pay, Revolut and crypto. If you have a question about a transaction, please include your transaction reference number, the payment method used and the amount. This helps us locate your request without delay.

Account and Verification

Completing identity verification is required before withdrawals can be processed. When you contact us about a verification matter, please state the document type you have submitted, for example a passport or utility bill, and confirm the date you uploaded it. Our team will advise you on next steps.

Bonuses

Our welcome pack offers 460% up to £15,000 plus 460 free spins across your first five deposits, subject to ×40 wagering within seven days. If you have a query about a bonus, please quote the promotion name and the deposit it relates to so we can check your account accurately.

Limits and Self-Exclusion

We take responsible gambling seriously. If you wish to set deposit limits, cooling-off periods or self-exclude, please contact us through the support option on the site and state clearly the type of limit or exclusion you require. We will action your request promptly.