At Diesel Win, operated by Win Top Ltd (the data controller), we take your privacy seriously. This Privacy Policy explains how we collect, use, share and protect your personal data throughout your relationship with us. By creating an account, you acknowledge that you have read and understood this policy.

When You Register

When you open an account with Diesel Win, we collect your full name, date of birth, email address, username, password and contact details. We need this information to create and administer your account, confirm that you are aged 18 or over, and communicate with you about your membership. Your registration data also helps us meet our obligations under applicable gaming regulations and to prevent the creation of duplicate or fraudulent accounts. This information is held by Win Top Ltd and may be shared with identity-verification service providers where necessary to confirm your eligibility to play.

When You Deposit and Withdraw

To process payments, we collect financial information relevant to your chosen method — which may include card details, e-wallet identifiers or cryptocurrency wallet addresses. Diesel Win supports deposits and withdrawals via Visa, Mastercard, Skrill, Apple Pay, Google Pay, Revolut and cryptocurrencies including BTC, ETH, LTC, DOGE and USDT. This data is shared with our payment processors solely for the purpose of completing transactions. We do not store full card numbers on our own systems. Transaction records are retained to satisfy our legal and regulatory obligations, including anti-money-laundering (AML) requirements.

When We Verify Your Identity

We are required to verify the identity of our players as part of our AML and know-your-customer (KYC) obligations. During this process we may ask for copies of government-issued photo identification, proof of address and, where appropriate, evidence of source of funds. These documents are processed by Win Top Ltd and may be shared with specialist third-party verification services. Providing this information is a condition of continued use of your account; without it we may be unable to process withdrawals or may need to restrict your account.

While You Play

During your sessions we collect data about your gameplay activity, betting history, session duration, device type, IP address and browser information. We use this data to deliver our service, personalise your experience, detect technical issues and, importantly, to support responsible gambling. If our systems identify patterns that may indicate problem gambling behaviour, we may use this data to contact you with information about safer gambling tools. We may also share relevant data with fraud-prevention agencies where we have reasonable grounds to suspect unlawful activity. Our Android app may collect device-specific technical data to ensure the app functions correctly.

When You Close Your Account

If you choose to close your account, we will cease active processing of your personal data for marketing and gameplay purposes. However, we are legally required to retain certain records — including identity documents, transaction histories and correspondence — for a period determined by applicable law and our regulatory obligations under our Curacao licence. After the relevant retention period has elapsed, your data will be securely deleted or anonymised. You may request account closure at any time by contacting our support team.

Your Rights and Cookies

You have the right to access the personal data we hold about you, to request corrections where information is inaccurate, and to request deletion of data that we are no longer legally required to retain. You may also object to certain types of processing or request that we restrict how we use your data. To exercise any of these rights, please contact us via the support channels listed on our website. Please note that some requests may be limited where retention is required by law.

We use cookies and similar technologies on our website to ensure it functions correctly, to analyse usage patterns and to improve your experience. You can manage your cookie preferences through your browser settings. Some cookies are strictly necessary for the site to operate; others are used for analytics or personalisation and may be disabled without affecting core functionality.

If you have any questions about this Privacy Policy, please contact Win Top Ltd through the support options available on the Diesel Win website.